PRIVACY POLICY

 

1. DEFINITIONS

For the purposes of this Privacy Policy:

  • “Company” (referred to as “We”, “Us” or “Our”) refers to YP 123 HIGH CONCEPT SDN. BHD.

  • “Goods” refers to the clothing, apparel and fashion items offered for sale on Our Service.

  • “Orders” means a request by You to purchase Goods from Us.

  • “Service” refers to Our online store, accessible from https://yp123hc.com.

  • “You” means the individual accessing Our Service or the legal entity on whose behalf the Service is used.

  • “Personal Data” refers to information that identifies or can be used to identify an individual.

2. PERSONAL INFORMATION WE COLLECT

When You visit Our Website, create an account or place an Order, We may collect the following information:

  • Full name.

  • Email address.

  • Contact number.

  • Billing and delivery address.

  • Order and purchase details.

  • Payment transaction information.

  • Messages and enquiries sent to Us.

We may also collect certain technical information, such as IP addresses, browser types and website usage data.

3. HOW WE USE YOUR INFORMATION

We may use Your Personal Data for the following purposes:

  • To process and manage Your Orders.

  • To arrange payments and deliveries.

  • To provide customer service and respond to enquiries.

  • To send Order confirmations and important updates.

  • To improve Our Website and shopping experience.

  • To prevent fraudulent activities.

  • To comply with applicable legal requirements.

We will only use Your Personal Data for purposes permitted by applicable law.

4. PAYMENT INFORMATION

Payments made through Our Website may be processed by third-party payment service providers.

We do not intend to store complete payment card details on Our Website.

Payment information is handled according to the relevant payment provider’s security and privacy practices.

5. COOKIES

Our Website may use cookies and similar technologies to improve Your browsing and shopping experience.

Cookies may help Us:

  • Remember Your shopping cart.

  • Maintain Your login session.

  • Understand Website usage.

  • Improve Website performance.

  • Provide a better shopping experience.

You may manage cookies through Your browser settings. Disabling certain cookies may affect some Website functions.

6. SHARING OF PERSONAL INFORMATION

We do not sell Your Personal Data to third parties.

We may share relevant information with trusted service providers when necessary, including:

  • Payment processing providers.

  • Courier and delivery companies.

  • Website hosting and technical service providers.

  • Professional advisers.

  • Government authorities where legally required.

Such information will only be shared where reasonably necessary for business operations or legal compliance.

7. DATA PROTECTION AND SECURITY

We take reasonable technical and organisational measures to protect Your Personal Data against unauthorised access, disclosure, alteration, loss or misuse.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

We will take reasonable steps to address any suspected data security incidents in accordance with applicable laws.

8. YOUR PRIVACY RIGHTS

Subject to applicable Malaysian laws, You may have the right to:

  • Request access to Your Personal Data.

  • Request correction of inaccurate information.

  • Withdraw consent where applicable.

  • Request information about how Your Personal Data is processed.

  • Contact Us regarding privacy concerns.

To make a privacy-related request, please contact Us using the details provided below.

9. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

We encourage You to review their privacy policies before providing any personal information.

10. DATA RETENTION

We retain Personal Data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer service, accounting and legal obligations.

When Personal Data is no longer required, We will take reasonable steps to securely delete or anonymise it, subject to applicable law.

11. CHILDREN’S PRIVACY

Our Website is not specifically directed at children.

We do not knowingly collect Personal Data from children without appropriate consent where required by law.

If You believe that a child has provided Us with Personal Data improperly, please contact Us so that We can review the matter.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in Our business operations, Website features or legal requirements.

Any updated version will be published on this page with the revised effective date.

We encourage You to review this page periodically.

13. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (Act 709), as amended.

Any matters relating to Personal Data protection shall be handled in accordance with applicable Malaysian laws and regulations.

14. CONTACT US

If You have any questions, requests or concerns regarding this Privacy Policy or Your Personal Data, please contact Us:

YP 123 HIGH CONCEPT SDN. BHD.

Company Registration No.: 202601005877 (1667975-K)

Address: No. 9, Jalan Cahaya Baru 2, Taman Cahaya Baru, 83700 Yong Peng, Johor, Malaysia.

Email: yp123.highconcept@outlook.com

Phone: +60 11-5874 1754

Website: https://yp123hc.com

Thank You for trusting YP 123 HIGH CONCEPT SDN. BHD.

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